Legal
Terms and Conditions
These terms govern access to Rolehaven and any digital products or paid platform features offered through the site.
Effective date: March 9, 2026
1. Acceptance of these terms
By accessing or using Rolehaven, you agree to these Terms and Conditions. If you do not agree, do not use the platform.
These terms apply to visitors, registered users, and anyone who purchases paid features or supporter products through the website.
2. Platform overview
Rolehaven is a digital platform for worldbuilding, character creation, collaborative storytelling, and roleplay-related community features.
We may change, improve, suspend, or remove features at any time as the product evolves.
3. Accounts and eligibility
You are responsible for maintaining the security of your account and for activity that occurs under it.
You must provide accurate information when creating an account and must not impersonate another person, organization, or brand.
4. User content and conduct
You retain ownership of content you create or upload, including worlds, character profiles, posts, and other materials you submit to the platform.
By submitting content to Rolehaven, you grant us a non-exclusive license to host, store, display, and process that content as needed to operate and improve the service.
You must not upload unlawful content, infringing material, malicious code, spam, or content intended to harass, exploit, or harm others.
5. Paid products and billing
Rolehaven may offer digital supporter plans, premium features, or other paid access through third-party payment providers.
Unless stated otherwise at checkout, paid products are digital-only and delivered through your website account or through access enabled on the platform.
Prices, features, and availability may change over time. Taxes, currency conversion fees, and payment processor fees may apply depending on the customer location and payment method.
6. Refunds and cancellations
Refund decisions are handled according to the product purchased, the circumstances of the transaction, and any mandatory consumer rights that apply in the customer jurisdiction.
If you believe a charge was made in error or you need account-specific support, contact us through the support page before initiating a payment dispute whenever possible.
7. Intellectual property
The Rolehaven service, branding, site design, and platform software are owned by or licensed to us and are protected by applicable intellectual property laws.
These terms do not grant you any right to copy, resell, reverse engineer, or commercially exploit the platform except where such rights cannot be limited by law.
8. Service availability
We aim to keep the platform available, but we do not guarantee uninterrupted access, permanent feature availability, or error-free operation.
Maintenance, third-party outages, abuse prevention, and product changes may affect access from time to time.
9. Termination
We may suspend or terminate access if you violate these terms, create risk for the platform or its users, or misuse the service.
You may stop using the service at any time. Some records may be retained where required for legal, security, fraud-prevention, or accounting reasons.
10. Disclaimers and limitation of liability
The service is provided on an as-available and as-is basis to the maximum extent permitted by law.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
11. Changes to these terms
We may update these Terms and Conditions from time to time. Continued use of Rolehaven after an update means you accept the revised terms.
If a change is material, we may provide additional notice through the website or within user accounts.